FAQs

Sky’s Grooming not only grooms dogs but cats and livestock as well. To ensure we give you the best price, the cost of grooming your best friend will depend on a few factors such as coat type, condition, and type of groom you prefer. Contact us today to get a free quote!
Depending on the type of animal, coat type, and type of groom requested, an appointment can take anywhere between 1 to 5 hours. You can rest assured; your best friend is in good hands.
You can either contact us online or call (346) 481-1675.
No, our modern grooming van comes fully equipped and has installed a large capacity hot water tank that provides plentiful warm water for many baths.
Yes, we do! Cash, check or credit cards. NSF check we charge a $30 bank Administration fee.
It is good to have your puppy become familiar with grooming as early as possible after the first set of puppy shots, usually 12-16 weeks of age. This will help him learn at an early age that grooming is a pleasant experience.
Older pets often need special care and attention. We recommend the style be kept short and easy to maintain to keep the grooming process to a minimum amount of time.
To maintain a proper/manageable coat for non-shedding breeds such as Poodles, Bichons, Shih Tzus, Lhasa Apsos, Terriers, you should have your dog groomed every 4-6 weeks. If they are kept in a very short cut, these breeds may be able to go 8-10 weeks. Breeds that have short, shedding coats can usually wait 8-12 weeks between grooming appointments, as long as they are brushed regularly at home.
Generally, a dog’s nails need trimming every 6 weeks.
Yes. The groomer will discuss your options and try to achieve the same result.
Before your appointment, we strongly recommend that your pet has had a chance to relieve itself. They may want to have a meal beforehand, but keep in mind if your pet is nervous, they might do better with an empty stomach. New customers need to complete a New Client Registration form which enables us to provide an individualized treatment and care program for your pet when they visit us. Feel free to bring along any special blankets, toys, or treats that you know your pet loves. Also, if you have a preference please feel free to bring a photo of the type of haircut you would like.
If the hair is allowed to knot or develop “matts”, it is unhealthy for the dog’s skin. It may be possible to “dematt” the coat, if it can be done without causing pain to the dog. Unfortunately, the process is often painful or can cause irritation to the dog’s skin. If your dog is matted, we will discuss with you what can be done. Matted coats can cause a variety of skin and health problems. When your pet is extremely tangled, matted, or densely coated there are increased risks of stress, trauma, and/or injury. If possible, we will carefully de-mat your pet’s coat. If the coat is severely matted or we determine that de-matting would be in-humane for your pet, we will need to remove the coat with clippers. Please feel free to discuss your pet’s needs and our dematt policy with one of our pet stylists.
Our groomers are familiar with most of the breed standards and are very experienced with more popular breeds. Many clients do not groom to the breed standard because of the maintenance required. Also, we encourage you to bring in pictures of previous grooms, if available.
Your satisfaction is very important to us! If you notice something at pick up and one of our staff members are still in, they can often take care of it for you prior to leaving the facility. If you notice something after you leave, we ask that you give us a call within 48 hours so we can arrange a time to tweak the groom while it is still relatively fresh.
Not necessarily, he may just be anxious from the car ride, excited, or not sure if he is going to the vet to get a shot. Much like kids in preschool, once you are gone, they settle in and get comfortable. In fact, they often pull us into the grooming area! We always allow the dog to roam around and smell the salon a bit to familiarize themselves with their environment. Dogs are very intuitive and will pick up any anxiety that you may be feeling, so it is important that you be calm and reassuring.
Keeping a dog calm during the grooming process is just one of the requirements of a groomer. We understand that some dogs make have had a bad experience of grooming and now do not want or enjoy being groomed. This is one of the areas we specialize in, as through patience, massage techniques, aromatherapy, the right equipment, and time we are confident we can make the grooming experience enjoyable for all dogs. For those that are particularly traumatized, we recommend a grooming program consisting of a series of shorter treatments where bath and drying is undertaken at one session, nail clipping and ear cleaning at another, hair clipping at another and so on. These should be spaced regular intervals of 1 week to aid the training process. We would be happy to discuss a treatment plan with you if your pet requires this service. For pets who do not have to get over a previous bad experience but generally do not like being groomed, we will book these in under a standard treatment to determine their requirements. It is very rare to find an ungroomable dog but if we come across any serious problems during a treatment, we will discuss them with you so we can agree on a solution together.
Absolutely, although our top-rated product line is designed to promote a healthy coat and skin. If your veterinarian has prescribed or suggested an alternate shampoo rather than our product line, we will gladly use it. Please note, many prescribed shampoos/conditioners require 5-10 minutes of contact time. If this is the case, our bather will stay with your dog and gently massage the product into their coat and skin. An additional fee will be added for this time.
Absolutely, tips are always appreciated.